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Refund Policy

Refund Policy

At WebitExpert, we strive to ensure client satisfaction with every service we deliver. However, due to the nature of digital marketing services, we have specific guidelines regarding refunds as outlined below.

1. Service-Based Refunds

Since our services involve personalized strategy, planning, and time investment, refunds are generally not applicable once a service has been delivered or initiated.

2. Eligibility for Refund

You may be eligible for a refund under the following conditions:

  • The project has not yet started and is within 3 days of initial payment
  • The service delivered does not match what was agreed upon in the signed proposal or contract
  • There was a duplicate payment made by mistake
3. Non-Refundable Services

The following services are non-refundable under any circumstances:

  • Search Engine Optimization (SEO)
  • Pay-Per-Click (PPC) campaign management
  • Social media marketing services
  • Any custom design or content development work
4. Refund Request Process

If you believe you are eligible for a refund, you must submit a formal request via email to support@webitexpert.com within 3 business days of payment.

Please include the reason for the request and any relevant supporting documents. Our team will review your request and respond within 7 working days.

5. Dispute Resolution

In the event of a billing dispute, we encourage open communication. Please contact us before initiating a chargeback or dispute with your bank or payment provider.

6. Contact Us

If you have any questions about our refund policy, feel free to reach out at support@webitexpert.com.

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